Case Study范文-雀巢的质量控制管理。本文是一篇留学生案例分析作业，主要内容是针对雀巢公司的质量控制管理方面进行分析研究。Case Study范文在开篇讲述自130多年前成立以来，雀巢在产品创新和业务收购方面的成功使其成为世界上最大的食品公司。随着时间的推移，雀巢家族已经成功地发展到包括汤、咖啡、谷物、冷冻食品、巧克力、酸奶、矿泉水和其他食品。70年代初，雀巢继续扩大其产品组合，包括宠物食品、医药产品和化妆品。通过对雀巢公司的建立，发展现状以及当前的质量管理方面的工作分析质量控制管理的重要性。是篇符合Case Study写作要求的留学生作业，供参考。
Case Study范文
Since it began over 130 years ago, Nestlé’s success with product innovations and business acquisitions has turned it into the largest Food Company in the world. As the years have passed, the Nestlé family has successfully grown to include soups, coffee, cereals, frozen products, chocolates, yoghurts, mineral water and other food products. In the beginning in the 70s, Nestlé has continued to expand its product portfolio to include pet foods, pharmaceutical products and cosmetics as well.Nestlé wants to be known as a ‘Respected, Trustworthy, Food, Nutrition, Health and Wellness Company’. All the actions are guided by a series of business principles. Market research showed that customers of Nestlé have a genuine and growing interest in information about its brands. In particular, consumers want more information about what they eat and drink. They felt this information should be supplied as part of the product and they have the right to know it.
雀巢希望成为一家“受人尊敬、值得信赖的食品、营养、健康和健康公司”。所有行动都遵循一系列商业原则。市场调查表明，雀巢的客户对雀巢品牌的信息有着真正的、越来越大的兴趣。特别是，消费者需要更多关于他们吃什么和喝什么的信息。他们认为这些信息应该作为产品的一部分提供，他们有权知道。
So, in this assignment, we will discuss about the quality management of nestle. Quality management can be divided into three components: quality control, quality assurance and quality improvement. In nestle, quality is the number one priority. Other than that, they also continuously improving their product, known as kaizen. The important of quality management to Nestle is to win customer trust and preferences, it everybody’s commitment, strive for zero defects and no waste, guarantee food safety and full compliance.“Thinking globally – acting local” “全球化思考——本土化行动”
What is Quality Management? 什么是质量管理？
Quality management consists of three main components. There are quality control, quality assurance and quality improvement. Quality management is the organization activities to ensure the product is achieving the quality requirement. Therefore, in order to achieve the quality requirement, the component in quality management is used to achieve it.
质量管理由三个主要部分组成。有质量控制、质量保证和质量改进。质量管理是确保产品达到质量要求的组织活动。因此，为了实现质量要求，使用质量管理中的组件来实现它。
Quality Control 质量控制
Quality control is a process of review the product or service to ensure that they reach a certain standard or requirement.
From the above definition, we can say that the requirements will achieve by the done the organization activities in the process of products manufacture or services provided. To uncover defect, the organization need to monitor the standard, make measurement and take corrective action.
质量控制是对产品或服务进行审查的过程，以确保其达到一定的标准或要求。 从上面的定义，我们可以说，需求将通过组织在产品制造或提供服务过程中的活动来实现。为了发现缺陷，组织需要监控标准，进行测量并采取纠正措施。
Quality control (QC) is a procedure to ensure that a manufactured product or performed service meets the requirements of the client or customer.
质量控制（QC）是确保制造的产品或执行的服务满足客户或客户要求的程序。
Quality Assurance 质量保证
Quality assurance defined as a tool in quality system to fulfilled quality requirements of product and service by planning and systematic activities.
质量保证定义为质量体系中的一种工具，通过策划和系统化活动来满足产品和服务的质量要求。
From the above definition of quality control, we can say that to make sure a qood quality of product and service, a set of procedures is used in the process. Besides that, this quality assurance tries to avoid and minimize the defect in process by improving and stabilizing production.
从上述质量控制的定义中，我们可以说，为了确保产品和服务的质量，在过程中使用了一套程序。此外，该质量保证通过改进和稳定生产，尽量避免和减少过程中的缺陷。
QA is refers to a set of procedures intended to ensure that product or service under development before work is done to achieves specified
