of the Quality Standards delivered to their customers and consumers. They provide adequate resources equipment procedures and systems to ensure high quality standards. They build the necessary competence and technical skills. They develop training and teamwork that are crucial to the successful implementation of these standards and to the achievement of excellence and competitiveness.
他们关注事实和结果，并在他们所做的每一件事中追求零缺陷和卓越。他们采取“不浪费的态度”，不断寻找竞争力和机会，不断提高向客户和消费者提供的质量标准。它们为设备程序和系统提供充足的资源，以确保高质量标准。他们培养必要的能力和技术技能。他们开展培训和团队合作，这对成功实施这些标准以及实现卓越和竞争力至关重要。
Quality is to guarantee food safety and full compliance 质量是保证食品安全和完全合规
They enforce full compliance with the mandatory standards and principals of their quality management system, which include Food Safety Regulatory and quality requirements in every step of their Value Chain. They measure their quality performance as well as the satisfaction of their customers and consumers by listening to them. Shortcomings and mistakes are analyzed and trigger an immediate action plan for correction and improvement. Their quality management system is aligned with international standards and full transparency is ensured through verification by independent external bodies. They strive for the flawless execution of their quality activities throughout their organization based on rigorous discipline on pro-activeness and on factual and open communications
他们强制执行其质量管理体系的强制性标准和原则，包括其价值链每一步的食品安全监管和质量要求。他们通过倾听来衡量自己的质量表现以及客户和消费者的满意度。分析缺点和错误，并立即制定纠正和改进行动计划。其质量管理体系符合国际标准，并通过独立外部机构的核查确保完全透明。他们致力于在整个组织内以积极主动、实事求是和公开的沟通为基础，完美地执行质量活动Quality Policy 质量方针
Intentions, direction and aims regarding quality of its products and processes in top management expression.
最高管理层表述中关于其产品和过程质量的意图、方向和目标。
Success is built by quality 成功取决于质量
Quality is very important for their success. Nestlé product has been chosen by millions of people in this world because they trust Nestle brand. This confidence comes from the quality image and a good reputation for high standards of quality that has been built up over many years by Nestlé. Every product, service and customer contact helps to build up this image in Nestle. Customer confidence that the product are safe to consume is based on the look of Nestle brand name on a product, that it complies with all regulations and that it meets high standards of quality. People, equipment and instruments are made available to ensure safety and conformity of Nestlé products at all times. Companies with high quality standards are able to minimize the possibility of making mistakes, waste less time and money and are more productive. Therefore, quality is the most vital criteria and it is the key for Nestlé to achieve success for today and future.
质量对他们的成功非常重要。雀巢产品被世界上数百万人选择，因为他们信任雀巢品牌。这种信心来自雀巢多年来树立的高质量形象和高质量标准的良好声誉。每一项产品、服务和客户联系都有助于在雀巢树立这一形象。客户对产品安全消费的信心是基于产品上雀巢品牌的外观、符合所有法规以及高质量标准。随时提供人员、设备和仪器，以确保雀巢产品的安全性和一致性。具有高质量标准的公司能够最大限度地减少犯错误的可能性，减少浪费时间和金钱，提高生产率。因此，质量是最重要的标准，也是雀巢在今天和未来取得成功的关键。
Quality is a competitive advantage 质量是竞争优势
Nestlé is a world brand and live in a competitive world and must never forget that customers have the right to make their choice. If the customers are not satisfied with a Nestlé product, they are free to switch to another brand. For Nestlé’s company goal, they want to provide superior value in every product category and market sectoring which they include in market to complete and promote they brand. The pursuit of highest quality of product at any price is no guarantee for success, nor is a single-minded cost-cutting approach. Lasting competitive benefit is gained from a balanced search for optimal value to customers, by simultaneous improvement of quality and reduction of cost.
雀巢是一个世界品牌，生活在一个竞争激烈的世界中，永远不要忘记客户有权做出选择。如果客户对雀巢的产品不满意，他们可以自由选择其他品牌。对于雀巢公司的目标，他们希望在每个产品类别和市场领域提供卓越的价值，包括在市场中，以完善和推广他们的品牌。以任何价格追求最高质量的产品都不是成功的保证，也不是一心一意的成本削减方法。通过同时提高质量和降低成本，平衡地为客户寻求最佳价值，从而获得持久的竞争优势。
Quality is made by people 质量是人创造的
Building quality needs adequate equipment, procedures and systems, including dedicated peo
