quality control procedures to preserve the original quality and purify of the water to be implemented at every step of production.
雀巢没有进行任何繁重的操作，因为他们的工厂不同于其他行业。因此，在大多数情况下，它们的作用是完全按照水从地下出来的方式来装水。该操作要求监控和质量控制程序在生产的每一个步骤中保持原始水质和净化水。
In order to avoid any pollution coming from inside their production sites, they kept the natural spring water that they used in a closed circuit and flows through stainless steel pipes and equipments. As the result, the automatic cleaning procedures of the water circuits meet the highest hygiene requirements. Certified by external Third Party Certification Bodies covering 80% of their plants, plus, ISO 14001, 22000, and OSHAS certification will be fully implemented in 100% of their plants by the end of 2010 through the strict application of the highest standards for quality, safety and environment.
为了避免来自生产现场的任何污染，他们将使用的天然泉水保持在封闭回路中，并流经不锈钢管道和设备。因此，水回路的自动清洁程序符合最高的卫生要求。通过覆盖80%工厂的外部第三方认证机构认证，加上ISO 14001、22000和OSHAS认证，将通过严格应用最高质量、安全和环境标准，在2010年底前在100%的工厂全面实施。
plastic bottles 塑料瓶
Nestle apply much stricter criteria to the composition of their water than the regulation required. Therefore, the quality of the water is controlled at every step of production through out sensory, chemical and microbiological analyses. For example, waters performs a quality test for about every 150,000 liters (40,000 gallons) produced, which is several hundred times more frequent than the major, national, public water suppliers do in the United States.
雀巢对水的成分采用比规定更严格的标准。因此，通过感官、化学和微生物分析，在生产的每一步都对水质进行控制。例如，waters大约每生产150000升（40000加仑）水进行一次质量测试，其频率是美国主要国家公共供水商的几百倍。
For Nestlé Waters, quality can’t not only rely on the original quality of the water. Throughout the entire production chain, from packaging to the finished product, a battery of tests to guarantee that it conforms to the highest standards before it is sent off to consumers checks every step.
对于雀巢水来说，水质不仅仅取决于原始水质。在整个生产链中，从包装到成品，都要进行一系列测试，以确保产品符合最高标准，然后再发送给消费者，每一步都要进行检查。
All their production plants have their own laboratory, which allows them to carry out rigorous tests regularly. Some more elaborate tests, including a yearly verification of all quality parameters are carried out at their Nestle Waters Quality Assurance Centre in Vital in order to profit from the latest, most high-tech equipment there.
他们所有的生产工厂都有自己的实验室，可以定期进行严格的测试。为了从最新、最高科技的设备中获利，雀巢水质量保证中心在Vital进行了一些更为精细的测试，包括每年对所有质量参数进行一次验证。
Value chain 价值链
Each step in this value chain could have harmful consequences if not managed properly. For example, without sustainable agricultural practices the natural resources of farms worldwide might be damaged.
如果管理不当，价值链中的每一步都可能产生有害后果。例如，如果没有可持续的农业实践，全世界农场的自然资源可能会受到破坏。
Case Study范文中，我们讨论了雀巢的质量管理。质量管理可分为三个部分：质量控制、质量保证和质量改进。在雀巢，质量是第一要务。除此之外，他们还不断改进他们的产品，称为改善。Case Study范文提到对雀巢而言，质量管理的重要性在于赢得客户的信任和偏好，这是每个人的承诺，力求零缺陷和无浪费，确保食品安全和完全合规。
