sp; Continuous Quality Improvement (CQI) 持续质量改进（CQI）
In improving the quality management, total quality management stress on a process of continuous improvement.
在改进质量管理方面，全面质量管理强调持续改进的过程。
Principles 原则
in the quality management, there are some of management principle that can be used as a guideline for upper management in improving organization performance. The are eight principles cover customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision-making and mutually beneficial supplier relationships. Among from the 8 principles, we have chosen Leadership to describe in Nestlé group.
在质量管理中，有一些管理原则可以作为高层管理者提高组织绩效的指导方针。这八项原则包括以客户为中心、领导力、人员参与、过程方法、管理的系统方法、持续改进、决策的事实方法和互利的供应商关系。在这8项原则中，我们选择了雀巢集团的领导力。Principle : Leadership 原则：领导力
Leadership refers to the ability to influence people to achieve the organization goals and ability to create a climate of innovation and to think outside the box. Leadership also must have willingness to accept change and the ability to manage it. At all levels, members of the Nestlé Management are more concerned with continuously adding value to the Company compared to exercising formal authority. A high involvement of each employee and a common mindset geared to results is materializing. Contributing to results through project work and special assignments becomes more frequent, reaching beyond conventional boundaries in order to contribute to wider group performance. All those issue that allows others to progress in their work and to develop their capabilities by their ability to motivate and to develop people. As well as a high level of interest in other cultures and life-styles there also curiosity and open mindedness. As well as to sharing knowledge and ideas freely with others, this also includes a commitment to continuous learning and improving.
领导力是指影响人们实现组织目标的能力，以及创造创新氛围和跳出框框思考的能力。领导层还必须有接受变革的意愿和管理变革的能力。与行使正式权力相比，雀巢管理层在各个层面都更关心不断为公司增值。每位员工的高度参与和注重结果的共同心态正在实现。通过项目工作和特殊任务为结果做出贡献的频率越来越高，超越了传统界限，以促进更广泛的团队绩效。所有这些问题都会让其他人在工作中取得进步，并通过激励和发展人的能力来发展自己的能力。除了对其他文化和生活方式的高度兴趣，还有好奇心和开放的思想。除了与他人自由分享知识和想法外，这还包括持续学习和改进的承诺。Inspection 视察
Under traditional quality control, inspection of products and services, which is checking on the process to make sure that what’s being produced is meeting the required standard and takes place during and at the end of the operations process.
在传统的质量控制下，对产品和服务的检查，即对过程进行检查，以确保所生产的产品符合要求的标准，并在操作过程中和结束时进行检查。
Nestlé 雀巢
Quality Management of Nestlé 雀巢的质量管理
In Nestlé group, they prioritized quality. There are over ten million people through out the world enjoying Nestlé’s products each and everyday. Nestlé conducts business on a global scale; everyone pays careful attention to the cultural bias and personal tastes of each country, because each food culture is based on the distinct characteristics of that particular region. However, it will not going to be too far in the pursuit of food safety and quality management. Nestlé has attained a world-class level by applying “Nestlé Quality Management System” to all their products. Nestlé respects to all relevant laws and regulations of each country, but also implements their own independent high standards of total quality management throughout every aspect of the manufacturing process, from raw materials to end products, in order to consistently bring safe and quality products to consumers around the globe.
在雀巢集团，他们把质量放在首位。全世界每天都有1000多万人在享受雀巢的产品。雀巢在全球范围内开展业务；每个人都非常关注每个国家的文化偏见和个人品味，因为每种饮食文化都基于该特定地区的鲜明特征。然而，在追求食品安全和质量管理方面不会走得太远。雀巢将“雀巢质量管理体系”应用于其所有产品，已达到世界一流水平。雀巢尊重每个国家的所有相关法律法规，但也在生产过程的各个方面，从原材料到最终产品，实施自己独立的全面质量管理高标准，以便始终如一地为全球消费者提供安全优质的产品。
Furthermore, they are continuously “improving” their products (KAIZEN) in the global network, which the headquarters of the quality management department in Switzerland, and through the performance of regular inspections that ensure their quality management system is functioning at the highest level.
此外，他们还在全球网络中不断
