Kaizen (Japanese for “improvement” or “change for the better”) refers to practices on continuous improvement of processes in manufacturing, engineering, supporting business processes, and management. It also applies to processes, such as purchasing and logistics that crosses organizational boundaries into the supply chain. By improving standardized activities and processes, kaizen aims to get rid of waste. After the Second World War, Kaizen was first implemented in several Japanese businesses influenced in part by American business and quality management teachers who visited the country. And now, it has spread throughout the around world.
Kaizen（日文意为“改进”或“向好的方向改变”）指的是制造、工程、支持业务流程和管理过程的持续改进实践。它也适用于流程，如跨越组织边界进入供应链的采购和物流。通过改进标准化活动和流程，改善旨在消除浪费。第二次世界大战后，改善首先在几家日本企业实施，部分受访问日本的美国企业和质量管理教师的影响。现在，它已经蔓延到全世界。The importance of quality in Nestle 雀巢质量的重要性
Quality is the foundation of Nestlé food, nutrition, health and Wellness Company 质量是雀巢食品、营养、健康和健康公司的基础
Nestlé strives to create value that can be sustained over the long term by meeting consumer needs for nutrition, enjoyment and Quality they can trust. Everyday, millions of people all over the world show their confidence in us by choosing Nestlé products and brands. This confidence is based on our Quality image and a reputation for high standards that has been built up over many years. Every product on the shelf, every service and every customer helps to shape this image. A Nestlé brand name on a product is a promise to the customer that it is safe to consume, that it complies with all relevant laws and regulations and that it constantly meets high standards of Quality. Each and every Nestlé employee is involved in and dedicated to achieving high Quality standards for our customers and consumers.
雀巢致力于通过满足消费者对营养、享受和质量的需求，创造长期可持续的价值。每天，全世界数百万人通过选择雀巢的产品和品牌来展示他们对我们的信心。这种信心是基于我们的质量形象和多年来建立的高标准声誉。货架上的每一件产品、每一项服务和每一位客户都有助于塑造这一形象。产品上的雀巢品牌名称是对客户的承诺，即产品可以安全消费，符合所有相关法律法规，并始终符合高质量标准。每一位雀巢员工都参与并致力于为客户和消费者实现高质量标准。
Quality is to win consumer trust and preference 质量就是赢得消费者的信任和偏爱
They are committed to offering products and services to their customers and consumers that meet their needs have their preference and provide sound nutrition. Nestlé wants to win the trust of their customers and consumers by continuously listening to them by understanding their expectations and consistently satisfying their needs and preferences. Their customers and consumers are at the center of their attention and they recognize their legitimate interest in the behavior, beliefs and actions of Nestlé behind brands in which they place their trust.
他们致力于为客户提供产品和服务，满足他们的需求并提供良好的营养。雀巢希望通过理解客户的期望、不断满足客户的需求和偏好，不断倾听客户的意见，从而赢得客户和消费者的信任。他们的客户和消费者是他们关注的中心，他们认识到雀巢的行为、信仰和行动是他们信任的品牌背后的合法利益所在。
Demonstrates its commitment towards quality by practicing and living what they reach. All Nestlé functions across their Value Chain are fully responsible for observing mandatory principles, norms and instructions for maintaining agreed Quality standards and for constantly improving them. Their quality personnel at all levels are the guardians of Quality Food Safety and Regulatory Compliance. They promote quality awareness, assess, performance, and challenge the organization to sustain and improve quality standards. They communicate their quality standards to their Business Partners who are expected to share the same commitment to quality and to meet their requirements consistently.
通过实践和实践他们所达到的目标，展示其对质量的承诺。雀巢整个价值链的所有职能部门都完全负责遵守强制性原则、规范和指示，以维护商定的质量标准并不断改进。其各级质量人员是食品质量安全和法规遵从性的监护人。它们促进质量意识、评估、绩效，并挑战组织以维持和改进质量标准。他们将自己的质量标准传达给业务合作伙伴，希望他们对质量有同样的承诺，并始终满足他们的要求。 Quality is to strive for zero defects and no waste 质量是追求零缺陷，不浪费
They focus on facts and results and they strive for zero defect and excellence in everything they do. They adopt a “no waste attitude” and they constantly look for competitiveness and opportunities for continuous improvement
