目前,许多公司通常会在他们的手上看到利润和收入,因为在各部门的过程中存在的差距的结果。为客户、员工、合作伙伴或经销商将通过一个公司的业务流程,新的“公共意识”工具可以抑制了他们陷入多方面的过程。因此,有必要同步和集成的各种过程,包括:操作过程,市场过程,生产和采购过程。如果没有,缺乏同步和集成的各种业务流程可以否认许多使用商业流程管理和业务指令管理或任何其他解决方案,保证业务能力和效率的重要利益。
At present, many companies are usually seeing their profits and income slip through their fingers as result of the of process gaps existing in various departments. As clienteles, staffs, partners or dealers move through a company's business processes, new "publically conscious" tools can inhibit them from getting stuck in multifaceted processes. Therefore, there is a need for synchronizing and integrating various processes which include; operation process, market process, production and procurement process. If not, a lack of synchronization and integration of various business processes can deny many of the vital benefits resulting from employing commercial process management and business instructions management or any other solutions that guarantee operational competence and efficiency.
Before looking at how Turkish airline can Synchronize and integrate operation process, market process, production and procurement process, there is a need for defining what is meant by each of the processes;
Marketing process- This is the marketing model that any company must find a way to realizeunsatisfiedconsumer needs and bring to market goods and services that fulfill those desires. The procedure of doing so can be exhibited in a series of steps that ensure unsatisfied consumers fulfill their desires.
Operational processes - These are the processes that ensure consistenttactic to all activities accomplished. There is no anycompany that can afford several ways to undertake activities, nor can it afford extraopenings to encouragedisaster from lack of documented and well-definedoperational process.
Production process- Production process is focused with transmuting a variety of inputs into yields that are essentialto the market.All production process encompasses a sequence of networks in a production chain. In every stage, value is added during production process.
Procurement process- This is a process thataida firm in acquiring goods and services from peripheraldealers.
Having looked at the meaning of operation process, market process, production and procurement process, it is very clear that all this processes are very vital in the operation of any organization. Therefore, Turkish airline can Synchronize and integrate these processes in the following ways:
In order for Turkish airline to Synchronize and integrate these processes at the correct time at the right place at the right quintets, so they can shrink the cost and upsurge customer services fulfillment simultaneously, they need to do matching. Matching is the process of collecting and relating all the similar activities in the organization.
Through matching process, Turkish airline will be able to synchronize and integrate all the company processes. This will be done by putting all the related activities in every process then relate them. This will ensure employing a certain group of workers to work in those clustered processes from different departments (processes) in the company. This will help Turkish airline save a lot of money due to the reduction in the number of employees. This is because; one employee can work in different department within the same airline.
Apart from synchronizing Market, operation, production and procurement processes, integration process would be very important integration in order to reduce operation cost and increase customer satisfaction. Integration, in Turkish airline, can be done by investigating affiliations across a corporate compendium in order to formtaxonomiesand unifyprocesses into a standardized system. To do this, it will include both merging and matching methods. Through integration, processes within the airline which are closely related will be unified thus forming one standardized system. This will help in saving time in saving customers, lower operatio