本文是一篇旅游管理论文,这项研究不仅着眼于智能旅游开发,还考察了其前因和后果。进一步的调查还揭示了智能旅游对目的地和光顾这些品牌的游客的影响。阿布贾被选为本研究的案例研究,因为阿布贾是尼日利亚的首都,任何开发都必须首先在阿布贾进行,然后才能扩展到尼日利亚的其他地区。从获得的数据和结果来看,智能旅游、目的地和游客的人口特征之间存在关系。因此,从理论角度来看,本文主要针对智能旅游开发的前因和后果,以及智能旅游与目的地和游客的所有其他联系。
CHAPTER 1 INTRODUCTION
1.1 Research Background
Modern technology has brought about the introduction of what is called smart platforms and since the introduction of smart technology, a lot of industries have relied heavily on the use, not excluding the tourism industry. As technology advances, the tourism industry finds new ways to grow and develop with it. It has made tourism become a way of expression for a lot of tourists and for a lot of countries whose main source of income is the tourism industry, which is also quickly becoming smart, not just smart but finding ways to make the industry more technology inclined in many ways like enabling the tourist with the access to service and information related to their tour, making it more convenient for the tourists. The tourism industry in as much as it is becoming more developed, is still very vulnerable in the face of a pandemic or crisis, and the loss dealt with the industry is always known to be at its greatest effect, this has been made evident time and again during crisis or pandemics. A country whose major economic growth is solely reliant on tourism will experience a major setback in the face of a pandemic or crisis.
Smart tourism as a phenomenon has grounded its roots deep into the world of technology, this is evident in the use of wireless networks, smart bikes, VR glasses, and so on. Tourism industries around the world greatly lean towards sustainable development of smart technologies, to better serve the needs of the tourists, smart tourism does not only serve the need of the tourists but also the residents. Technological development has given rise to many concepts like a smart planet, smart city, smart development, which has gone ahead to become a very needed part of the tourism industry/brand. The rapid change in information and technology in the tourism industry has brought about a positive change, which has also led to an increase in customer satisfaction which has, in turn, helped promote and develop the tourism industry further.
1.2 Realistic Background
The new age of tourism, unlike its previous phase, involves the use of e-tourism which is beneficial to the ecosystem. Smart tourism for a very long time in this new age has benefited from new technologies that are being introduced to the world and smart tourism evolves as these technologies evolve, along with internet-based technologies. The new age of smart tourism brings about continuity, which does not only include physical space but also an integrated platform that is created in such a way that people and objects can always co-exist together. This data flow does not only shape the consumer’s road maps but also becomes their personalized recommendation guide during their tour. In this new phase, it is safe to say, sustainability, personalized products, and co-production are gaining importance. In this new phase&