l factors are found important. It is essential those hotels are easily accessible to the tourist’s sites or beaches or shop. The staff of the hotel should be trustworthy, well trained, and well versed with technology. Hilton Properties California manages their procurement and inventory using software application called Birch Street.
住宿设施被认为是旅游产品的重要方面。对于管理酒店服务来说,从一开始,位置因素就很重要。至关重要的是,这些酒店可以方便地到达游客的景点、海滩或商店。酒店的员工应该值得信赖,训练有素,精通技术。加州希尔顿酒店使用名为Birch Street的软件应用程序管理采购和库存。
There is need for development of Hotels of different Grades and categories to accommodate the tourists of all segments. The restaurants and cafeterias are also found to be image creators. The accessibility and comfort of user is important factor in satisfying experience. The place should be free from all industrial Hazards. The guests staying in hotel should be able to avail the facilities like Quality Bedrooms, conference halls, bars, shopping arcade, swimming pool, transportation arrangement, first aid facilities etc. While developing the product, the quality of services comprising of efficiency, personal attention become significant.
有必要开发不同级别和类别的酒店,以容纳所有细分市场的游客。餐馆和自助餐厅也被发现是形象创造者。用户的可访问性和舒适性是获得满意体验的重要因素。该场所应无任何工业危害。入住酒店的客人应能够使用优质卧室、会议厅、酒吧、商场、游泳池、交通安排、急救设施等设施。在开发产品时,包括效率和个人注意力在内的服务质量变得至关重要。
According to Carla Gold GM Radisson hotel, Cleveland “A good supply chain management starts with Hotel operator knowing the upcoming business demand. Optimum inventory management is required to minimize the cost.
克利夫兰丽笙酒店总经理Carla Gold表示:“良好的供应链管理始于酒店运营商了解即将到来的业务需求。需要优化库存管理以将成本降至最低。
The tourist organizations can’t think in favour of an optimal product strategy, if classified and unclassified hotels of different grades or stars are not easily available to the tourists. Unplanned development of accommodation sector can hamper the quality holiday experience of the tourist.
如果不同等级或星级的分类和非分类酒店不容易为游客提供,那么旅游组织就无法考虑最佳的产品策略。住宿业的非计划发展可能会阻碍游客的优质度假体验。
Transport 交通运输
All ingredients of tourism product fail in getting positive response, if the tourists do not experience comforts while travelling or while coming to the destination. It is not possible that all the tourist sites are directly linked to the airports. Hence other transportation facilities like railways and road transport facilities become significant. The tourist organization may also offer services but most of the guest prefers to avail private transportation services. This makes it essential that the transport facilities are well integrated. The tourist should be offered safe, fast, convenient and economic transport services. Since all the tourists cannot avail air services, the railways and roadways are required to develop planned way. The schedule and speed should be maintained. The number of visitors to a country also depends on the ease with which tourists are able to obtain Visas and sail through immigration procedures. At Muscat international airport immigration procedures are being modernised to cut the wait for travellers. To speed up the processing of registration and to take care of security of the travellers electronic gates are installed.
如果游客在旅行或到达目的地时没有体验到舒适,那么旅游产品的所有成分都无法得到积极的回应。不可能所有的旅游景点都与机场直接相连。因此,其他交通设施,如铁路和公路交通设施变得重要。旅游组织也可能提供服务,但大多数客人更喜欢使用私人交通服务。这使得交通设施的整合变得至关重要。应为游客提供安全、快捷、方便和经济的交通服务。由于所有游客都无法使用航空服务,因此需要铁路和公路按计划发展。应保持时间表和速度。一个国家的游客数量也取决于游客能否轻松获得签证和通过移民程序。马斯喀特国际机场正在对移民程序进行现代化改造,以减少旅客的等待时间。为了加快办理登记和保护旅客的安全,安装了电子登机门。
Hong Kong International Airport has been named best airport in the world by Skytrax.香港国际机场被Skytrax评为全球最佳机场。
Travellers’ look for speed and maximum time utilization in the airport, clean washrooms, seating availability, and prices charged at food and beverage outlets, and how helpful the airport staffs are.
旅客寻找机场的速度和最大时间利用率、干净的洗手间、座位可用性、食品和饮料店的价格,以及机场工作人员的帮助程度。
The transport operators should behave properly, so that the tourists are motivated. The seating arrangements should be comfortable. The drivers and the conductors and other window staff should behave properly. At any cost, there should not be any compromis