and agencies.
招聘有两个来源：外部来源和内部来源。内部招聘可以通过晋升、调动、员工推荐和推荐来完成。而外部招聘手段包括广告、校园招聘、就业交流和中介机构。
In wipro the recruitment process follows three important stages.在wipro中，招聘过程遵循三个重要阶段。
They are:-它们是：
Stage I – Written test,第一阶段-笔试
Stage II- Personal interview, (Stage II consist of two parts)第二阶段-个人面试（第二阶段由两部分组成）
(i)Interview to test the technical skills 面试以测试技术技能
(ii) Interview to test the HR knowledge.面试以测试人力资源知识。
Stage III – Placements 第三阶段——实习
Stage I – Written test 第一阶段-笔试
Here the applicants shall be required to undergo a written test. It shall include questions to test the aptitude of the candidates. Sometimes the applicants might have to face verbal questions too.
在此，申请人应接受笔试。它应包括测试考生能力的问题。有时，申请者可能还要面对口头问题。
Stage II – Personal interview 第二阶段——个人面试
Technical interview comes first in stage II. Technical interview is conducted to assess thee basic technical knowledge. The elimination process starts from here. The applicants shall be selected to the next stage on the basis of the performance.
第二阶段首先是技术面试。进行技术面试以评估您的基本技术知识。淘汰过程从这里开始。申请人应根据表现选择进入下一阶段。
The next is the HR interview. Here the interviewers shall include some general questions like asking the candidates to give a self assessment, asking about their ambitions, family background, their knowledge regarding the company etc.
接下来是人力资源面试。面试官应包括一些一般性问题，如要求应聘者进行自我评估，询问他们的抱负、家庭背景、对公司的了解等。
A group discussion may also be conducted to assess the communication skills and vocabulary of the candidates. The filtering process shall be completely depending on the individual performance of the candidates in the above stages.
还可以进行小组讨论，以评估候选人的沟通技能和词汇。筛选过程应完全取决于候选人在上述阶段的个人表现。
The final stage is the placement of employees. Placement implies accepting the selected candidate and placing him in the post for which he has been appointed. It is concerned with matching the selected candidates with the jobs. Once a candidate clears all the stages the Manager (HR) shall provide him with the employee code number. He/she has to agree upon the terms and conditions of appointment and shall submit their joining letter.
最后一个阶段是员工的安置。安置意味着接受被选中的候选人，并将其安置在已任命的职位上。它关注的是将选定的候选人与工作相匹配。一旦候选人通过所有阶段，经理应向其提供员工代码。他/她必须就任命条款和条件达成一致，并提交加盟信。
After recruitment the newly elected candidate must have to undergo compulsory training, to make them well equipped and familiar with the organization. The talent transformation department of Wipro takes care for this.
招聘后，新当选的候选人必须接受强制性培训，使他们具备良好的装备并熟悉组织。Wipro的人才转型部门负责这一点。
The following illustration shows in detail the recruitment process followed in Wipro:-下面详细显示了Wipro遵循的招聘流程：
Recruitment process 招聘流程
Written test 笔试
Technical Interview 技术面试
HR Interview 人力资源面试
Placement 实习
Personal Interview 个人面试
Measures taken by the company to promote employee welfare 公司为促进员工福利而采取的措施
Wipro considers its human resource as one of their most priced asset and hence has taken every precaution to make sure that they retain their employees and strengthen their commitment. It has launched various welfare measures for its employees. Such as educational facility for their children, medical reimbursement, housing finance, recreational facilities, insurance policies and canteen facilities.
Wipro认为其人力资源是其最昂贵的资产之一，因此已采取一切预防措施，确保其留住员工并加强承诺。它为员工推出了各种福利措施。如子女的教育设施、医疗报销、住房融资、娱乐设施、保险政策和食堂设施。
Among these, promotional opportunities play a very important role in making employees happy. Promotion means advancement from the current post to a higher post. Promotions offer better status and payment to the employees in the concern. Opportunities for advancement shall be based on the performance of the employees.
其中，促销机会在让员工开心方面起着非常重要的作用。晋升意味着从目前的职位晋升到更高的职位。晋升为企业中的员工提供了更好的地位和报酬。晋升机会应基于员工的表现。
Understanding grievances of employees 了解员工的不满
A well structured grievance system is essential for effective identification and redressal of employee grievance. Such an efficient grievance system is a must for ensuring employee satisfaction and better labor relationship (Durai, 2010).It is a prerequisite for every organization to ensure quality employee performance.
一个结构良好的申诉系统对于
