2.2.5 Best Selling and Price Strategy ............................................................. 7
2.2.6 Payroll and Commission ....................................................................... 7
2.2.7 Other Information ................................................................................. 7
2.3 Key Improvement Point ................................................................................... 7
2.3.1 The lack of customers and the occupancy ratio of treatment rooms is
low during ...................................................................................................... 7
2.3.2 The retail performance of Beleza Spa is not good enough ................... 8
2.3.3 The payroll of Beleza Spa is not rational .............................................. 9
3. Conclusion ................................................................................................................. 9
References……………………………………………………………………………10
References
Singer, J. Asia Spa. [Internet] Available at:(25th, Mar 2012, last accessed)
Smith, S. (2007). Spa Secrets of Success. Bloomington: AutherHouseTM.Jacobs, C. (2012). Revenue Management: Spa Metric Measuring Revenue
Management Results. . [Internet] Available at:(25th, Mar 2012, last accessed)
Reynolds,J. & Cuthbertson, C. (2004). Burlington: Butterworth- Heinemann.
Broadbent, M. & Cullen, J. (2002). Man
