ven those who suffer medical illness without giving them time to recover (Kantor & Steitfeld 2015).
Similarly, autocracy manifests itself in the fact that the founder, Jeff Bezos, still runs the company and dictates the management philosophy although being a huge publicly traded company worth $250 billion. Based on one account from a former employee, Bezos enforces his "Articles of Faith" philosophy ruthlessly as he considers them a moral benchmark against which everything is to be measured. Moreover, the company's leadership exercise tight control on the flow of information by authorizing only a few senior managers to speak to the media meaning there is little room for freedom of expression with people outside the company. Perhaps the most ideal evidence of autocracy was witnessed from the incident where workers packing boxes were made to work in 100 degree heat without air conditioning and this continued even as some of them passed out. The situation only improved when the story received media coverage. In the last paragraph of the article, it is apparent that Amazon notifies its candidates during job interviews that they either fit the profile or they don't (Kantor & Steitfeld 2015). In other words, they have to embrace the Amazon way or leave, a pointer to the outright autocracy.
Bureaucracy
As noted by (Merz 2013 p.3) while discussing Max Weber's theory of bureaucracy, the bureaucratic organization of activities is the hallmark of modernity, a view restate by Morgan when he consider that bureaucracies are based upon rational principles. In addition, bureaucracy refers to the leadership exercised through based upon a set of written words with little room for flexibility. Just like autocracy, bureaucracy is manifested in the management of Amazon based on some of the existing guidelines for employees. The first indication of bureaucracy is seen in the fact that the flow of information is extremely controlled with only a handful of senior management staff authorized to speak on behalf of the company meaning one has to follows a lot of convention to get any information about the company. Moreover, Amazon's bureaucracy can be seen in the 'leadership principles' drafted by the founder which dictates how employees should act. Whereas other technology-based companies allow some element of flexibility in their workplace, Amazon drills its rules to both existing and potential workers meaning there is little room for flexibility.
Another area where bureaucracy is evident comes from the company's performance improvement plan-a program aimed at putting non-productive workers on notice by administering close supervision to their daily tasks (Kantor & Steitfeld 2015). Whereas this is a valuable tool for monitoring or increasing productivity, the model used at Amazon is rather inflexible as workers are punished indiscriminately without taking time to determine the causes of reduced productivity. As can be noted from the accounts of various workers who have fallen victim to the program, failure to meet set targets is most caused by unavoidable circumstances such as ill health (Kantor & Steitfeld 2015). Whereas the company is aware of this glitch in their program, it is apparent that senior management has shown little willingness to adjust their performance management policies to consider these factors.
Technocracy