Project Failure Issues
When there are unrealistic expectations and people “try to do the impossible”, projects are likely to fail (Linberg, 1999, p177). A good example is a company bending over backwards in an attempt not to lose a significant client (Linberg, 1999). An unrealistic software development project deadline was set and when programmers protested profusely that is was just impossible, more programmers were added on to the project that was already operating around the clock (Linberg, 1999). Needless to say the project failed and the client was not retained (Linberg, 1999).
Another example of a failed project was a large one that over run by at least eighteen months, had eight absconding “team leaders” out of a total nine, lacked clarity in the project definition and involved excessive working hours of more than sixty a week. However because the project was eventually finished, the project programmers did not have see the project as a failure even though it was due to the very late completion and inadequate project planning (Linberg, 1999).
How to address the project failure issues
The approach to the first project should have been honest and realistic in order to meet the client’s needs and also increase the likelihood of repeat business with the client. This is due to the fact that “a consulting engagement is successful if the consultant has met client expectations” (McLachlin, 2000) and if this is the situation then” the consultant has enhanced his or her reputation, with expectations of future revenue streams – whether or not any immediate income has been received” (McLachlin, 2000). Consequently business managers should first ensure that they can deliver before taking on the task.
With reference to the second project failure, a carefully structured project plan with a clear project definition needs to be in place before management embarks on a project. A well structure project plan with carefully allocated resources, effective risk management and well monitored project stages will introduce and enforce project and budget controls.
E-Commerce and its Issues
E-commerce is a compressed name for a broad range of unified business ideas, “technologies and cultural phenomena” (May, p2). E-commerce is about online retail commerce for certain individuals and for others, it concerns the sale of advertising space amongst other things (May, p2). Nevertheless, irrespective of its definition, E-commerce has warranted a lot of interest and in fact it is a vital transformation in “the way business is conducted” (May, p2). E-commerce has resulted in creating new prospects for several businesses in various industries to contend in the “global marketplace” (Chaffey, 2006, p4). As a result of readily available information on businesses, goods and services, companies are rapidly expanding the customer base and retaining customers due to the resulting improved client-customer relationships (Chaffey, 2006, p5).
However, E-commerce software programs need more technical support than a good number of conventional “business systems” (May, 2000, p222). Business to business and “business-consumer” online programs demand twenty four operations around the clock, seven days a week right through the year (May, 2000, p222). Even though mirror sites are run to ensure “scalability”, web systems failure still occurs with several pages experiencing downtime (May, 2000, p222).
E-commerce Issue
A website experienced an overload and needed to be taken offline in November 2005 due it being incapable of handling a lot of simultaneous logins resulting from publicity o
