Problem Solution: InterClean, Inc.
Table of Content
Introduction 2
Situation analysis 3
Alternative solutions 7
Analysis of alternative solutions 9
Risk Assessment and Mitigation Techniques 10
Optimal Solution 12
Implementation Plan 14
Valuation of Results 15
Conclusion 16
Reference 17
Appendences 19
Introduction
InterClean, Inc is a major player in the industrial cleaning and sanitation industry. With ever- lasting transformations and new requirements set by the environmental safety, InterClean has to make continual efforts to keep up with market demand. A full-service solution package is being developed and implemented within InterClean to offer high quality products along with high quality service. Hence, the company has to adapt to a new strategy that is able to offer new products to its customers combined with sophisticated advisory services in order to be the leader in the cleaning and the sanitation industry. To help ease the transition, InterClean has to perform human resources audit and review the skills inventory of the sales representative to ensure that the human resources and the staffing system align with the new strategy.
The objective of this paper is to examine the company’s new strategy and the appropriate human capital development necessary to move InterClean into the right direction. First, I will explore the events (symptoms) that lead to the problems that InterClean is currently facing and the human resources opportunities which arose from these issues. Then identify the conflicts that occur when parties with opposing interest meet face to face like executives and the employees. And finally, I will analyze the goals it needs to set in order to find a solution to the trap it has fallen into. In this paper I will analyze the influence of human resources styles, strategies for managing the transition process, examine the roles and interaction of group and team performance, and conflict management methods to enhance group and team performance.
