英语商务通用语交际中交际策略的语用研究---基于关系管理视角

wing their steps, the research on ELFhas been receiving increasing attention. And after more than ten years’ development, ithas become an independent research field now (Wen, 2012). In addition to the emergenceof many publications on the subject including journal articles and books, more ELF-focused doctoral theses have been completed and a dedicated ELF conference serieshas been established (Jenkins, 2011). A specialized journal, the Journal of English as aLingua Franca, has also been launched by the publisher de Gruyter Mouton in 2011.Besides, three major ELF corpora have been set up, namely the Vienna-OxfordInternational Corpus of English (VOICE), the corpus of English as a Lingua Franca inAcademic Settings (ELFA) and the Asian Corpus of English (ACE), providing data forELF studies.

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2.2 Previous studies on CSs

2.2.1 Studies on CSs in ELF settings

According to Bjorkman (2014), when it comes to studies on CSs and other pragmaticphenomena in ELF settings, we find that most have focused on a selection of strategiesand the functions of these strategies, while some have included frameworks. And she hassummarized some studies that are most relevant to her research as table 2-1 shows.

Table 2-2 The communication strategies observed in Bjorkman’s (2014) work

From table 2-2, we can see that Bjorkman (2014) has divided CSs into self-initiatedCSs and other-initiated CSs and both of them can further be divided into several subtypes.Since there has not been such research on CSs in ELF business settings, this thesis willtry to work out a framework of a number of strategies used in ELF business interactionsbased on Bjorkman’s (2014) investigation. Moreover, we can find that Bjorkman (2014)has only explained these strategies with examples one by one without emphasizing theirdifferent functions. Therefore, this thesis will further focus on analyzing differentfunctions of the CSs emerged in the data from the perspective of rapport managementafter presenting a general framework.

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CHAPTER THREE THEORETICAL FRAMEWORK................14

3.1 Spencer Oatey’s rapport management framework...........14

3.1.1 Rapport management: a framework for analysis.............14

3.1.2 Factors influencing strategy use......................16

CHAPTER FOUR CSS USED IN ELF BUSINESS INTERACTIONS AND THEIRFREQUENCY....................................... 22

4.1 Self-initiated CSs..........23

4.1.1 Self-initiated repetition........23

4.1.2 Explanation...........................24

CHAPTER FIVE FACTORS INFLUENCING THE CHOICE OF CSS AND THEFUNCTIONS OF CSS...............35

5.1 Factors influencing the choice of CSs..........35

5.2 Functions of CSs in terms of rapport management...........37

CHAPTER FIVEFACTORS INFLUENCING THE CHOICE OF CSS AND THEFUNCTIONS OF CSS

5.1 Factors influencing the choice of CSs

According to Spencer-Oatey (2007), there are three main categories of factor which caninfluence the strategy use, namely rapport orientation, contextual variables and pragmaticconventions. In this research, it is found that the factors influencing the choice of CSs inELF business interactions mainly lie in rapport orientation and contextual variables.

Firstly, with r