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供应链组织间外部搜寻、知识分享对服务 创新的影响:互动质量的调节作用研究

日期:2020年06月12日 编辑:ad201107111759308692 作者:无忧论文网 点击次数:1424
论文价格:300元/篇 论文编号:lw202006091041276750 论文字数:52044 所属栏目:供应链论文
论文地区:中国 论文语种:English 论文用途:硕士毕业论文 Master Thesis
nbsp; still  relatively  scarce. Therefore,  this  study  intends  to  further  explore the relationship between  external  search  and service innovation in supply chain organizations. The main objectives of this study include: 

(1) clarify the internal mechanism of external search among supply chain organizations affecting service innovation;

  (2)  verify  the  positive  regulation  effect  of  interactive  quality  on  external  search  and knowledge sharing, knowledge sharing and service innovation in supply chain organizations; 

(3)  provide  some  guidance  and  reference  for  the  management  practice  of  supply  chain organizations in improving the efficiency of organizational service innovation. 

Figure 1-1 Research framework

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Chapter II Literature Review and Research Hypothesis


2.1 Theoretical basis

2.1.1 Organizational Learning Theory

Since  the  concept  of  organizational  learning  has  been  put  forward,  many  scholars  have carried  out  research  on  organizational  learning,  and  achieved  abundant  theoretical  results.  Argyris  and  Schon  gave  a  comprehensive  and  systematic  discussion  on  organizational learning.  In  their  opinions,  organizational  learning  is  the  process  of  discovering  errors  and correcting them by rebuilding organizational practices. The process of organizational learning can be divided into problem solving orientation and information processing orientation. The former  tends  to  regard  organizational  learning  as  a  process  from  problem  discovery  to problem  solving;  the  latter  considers  organizational  learning  as  a  process  of  acquiring knowledge  or  information  and  distributing,  applying,  and  re-creating  them  continuously.  In addition,  some  scholars  introduce  environmental  factors  into  the  research  of  organizational learning, and hold that organizational learning is a behavioral process of acquiring knowledge and  creating  knowledge  to  solve  problems  in  order  to  adapt  to  the  uncertainty  of  the environment.  March  distinguished  two  ways  of  organizational  learning:  exploration  and utilization. Exploration refers to the acquisition of new knowledge, including "search, change, adventure, attempt, flexibility, discovery, innovation", etc., and emphasizes the attempt to new knowledge  and  ability;  utilization  refers  to  deepening  internal  knowledge,  including "perfection, screening, production, efficiency, selection, implementation, execution", etc., and emphasizes the application of existing knowledge and ability. The most important difference between  the  two  ways  is  the  attitude  of  the  organization  to  existing  knowledge.  Exploration refers  to  the  "pursuit  of  new  knowledge"  and  utilization  means  the  "utilization  and development  of  existing  knowledge".  The  former  tends  to  break  away  from  the  existing knowledge of the organization and create a new field of knowledge, which is corresponding to the development of the sec